KJS Training Privacy Policy
KJS Training is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988, the Australian Privacy Principles, and where applicable, the National Disability Insurance Scheme guidelines.
1. What Information We Collect
We may collect personal information including:
- Full name
- Contact details (email, phone number)
- Employment or organisation details
- Payment and billing information
- Training history and course participation
- Health or support needs (only where relevant for safe participation)
- NDIS-related information (such as participant or provider details, where applicable)
2. How We Collect Information
We collect information through:
- Course registrations and enrolment forms
- Website submissions and email enquiries
- Direct communication (phone, online, or in person)
- Employers, support coordinators, or NDIS providers (where they enrol participants on your behalf)
3. Why We Collect Your Information
We collect and use your information to:
- Deliver training and workshops
- Manage bookings and issue certificates
- Ensure training is appropriate and safe for participants
- Communicate updates and important information
- Meet compliance and reporting obligations (including NDIS where applicable)
- Improve our services
4. Disclosure of Personal Information
We may share your information with:
- Trainers and assessors
- Payment processors
- Employers or organisations (if they booked training for you)
- NDIS providers, plan managers, or support coordinators (where relevant)
- Government or regulatory bodies if required by law
We do not sell your personal information.
5. Data Storage and Security
We take reasonable steps to protect your information from misuse, loss, or unauthorised access. Information is stored securely in electronic systems or protected physical records.
6. Access and Correction
You may request access to or correction of your personal information at any time by contacting us.
7. NDIS Privacy Considerations
Where training is delivered under or related to the NDIS:
- We only collect information necessary to deliver safe and appropriate training
- We handle participant information with additional care and confidentiality
- We comply with relevant NDIS privacy and safeguarding expectations
8. Complaints
If you have a privacy concern, please contact us. If unresolved, you may contact the Office of the Australian Information Commissioner.
9. Updates to This Policy
We may update this Privacy Policy periodically. The latest version will be available on our website.
10. Contact Us
For privacy-related enquiries, please contact:
Email: kylie@kjstraining.com.au
Phone: 0434 644 530